Cashiers are responsible for scanning items, ensuring prices and quantities are accurate, collecting payments, and issuing receipts. They also assist customers by recommending or explaining products, answering questions, and processing refunds or exchanges.
Employers look for candidates with strong customer service skills, attention to detail and knowledge of store products. Be sure to include these skills in your resume.
Collecting Payments
Cashiers are responsible for collecting payments for goods and services that are purchased and rendered by customers. This includes accepting cash, checks, wire transfers, and credit/debit card transactions. They answer questions and resolve issues with customers.
Job responsibilities at mu include processing cash receipts, issuing refund checks, and processing payments on behalf of students. It also involves following college procedures and policies related to billing and refunds, FERPA confidentiality, and federal Title IV cash management regulations.
Student payments may be accepted at the cashier’s office or in person at a drop box on the north side of Smith Hall. All checks must be made payable to McNeese State University and endorsed with the official “For Deposit Only” stamp at the time of receipt.
Assisting Customers
A customer service representative at the mu cashiers office does their job. They answer customer queries about campus banking and student accounts. They also process payments and refunds and handle a lot of emails from students and faculty. The best part about this job is that it’s a good way to earn a paycheck while having a great time doing it. A good customer service rep can make or break a customer’s experience at the University of Missouri. They may not be the most glamorous job in the department, but they are a vital link in a chain of communication that serves the greater Columbia community. The most rewarding part of this job is the opportunity to help students navigate the minefield which is the student financial services system.
Assisting Vendors
One of the most challenging but gratifying parts of your job is to assist a vendor with their business challenges. This is the perfect opportunity to showcase your customer service skills in a setting that will reward you for a job well done. Typical duties include assisting vendors with the billing and refund process, coordinating student account changes, and processing credit card transactions. Your job might also involve tracking and resolving damage claims.
The best way to stand out from the competition is by displaying the most relevant information in a manner that will be most appreciated by your employer. You may want to include an overview of your experience, your responsibilities, and any qualifications that are pertinent to your new role. This will help you get the job. It is a good idea to create an online portfolio of your achievements, such as LinkedIn or even your own website.
Maintaining Records
Managing your records is an important part of the cashiering process. This means ensuring that all records are properly kept and filed so that they can be easily found when needed.
Every federal agency is legally required to maintain a variety of records, from tax returns to employee personnel files. It is important to have well-defined rules and procedures for records management so that your staff can follow them consistently.
The most common records that you will need to manage are financial records, such as invoices and receipts. It is also important to keep other records that may not be used very often, such as contracts and reports.
The Cashier’s Office is a critical component of the University, and it is responsible for processing payments, deposits and disbursements to campus departments as well as student financial aid refunds. This requires a strong knowledge of cash handling policies and procedures. It is vital to communicate these policies effectively with staff and students, both orally and in writing.
