Job Details

Job Title: Server

Location: 959 S Trans-Canada HwyCache Creek, BCV0K 1H0

Shift: Morning, Night

Salary: 18.00 hourly / 30 to 40 hours per week

Terms of employment: Permanent employment, Full-time

Start date: Starts as soon as possible 

Vacancies: 8 Vacancies

Verified: Yes

Overview

Languages: English

Education: No degree, certificate, or diploma

Experience: Will train on the job

Work setting: Restaurant

Tasks

• You will clear and clean tables, trays, and chairs.
• As well as assist clients with their support needs.
• You will also provide customer service.

Work Conditions And Physical Capabilities

• You will bend, crouch, and kneel.
• Work in a fast-paced environment.
• Physically demanding
• You may have to work under pressure.

Personal Suitability

• Client focus
• Organized

Who Can Apply For This Job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How To Apply

By email: Send your resume and cover letter to [email protected]

By mail: 959 S Trans-Canada HwyCache Creek, BCV0K 1H0

Advertised until: 2024-04-05

When you work in the restaurant and hospitality sector, you’ll serve guests and provide them with nourishment and memorable experiences. As a server, it’s essential to communicate directly with guests, take their orders, and deliver food to their tables. Furthermore, you must learn about the responsibilities of servers as it’ll help you understand this profession and decide if it’s best for you.

In this article, we will explain the job responsibilities of a server, share important skills for this profession, and discuss how to get a job as a server. Let’s begin!

Job Responsibilities Of A Server

As a server, your job responsibilities are the duties that you will need to perform in the course of your work. Meanwhile, most servers work in restaurants, while focusing on connecting with customers and assisting them with their meals. They may have to greet diners and show them to their table, share information about daily specials, and explain the menu.

As well as take orders from guests, transmit the orders to the kitchen, and bring food to guests. They also check in regularly during a meal for feedback, assisting guests while paying their bills, and preparing to depart. However, a server’s responsibilities may vary depending on the type of restaurant they work in.

Some servers work in fine dining establishments and focus on creating memorable experiences for sophisticated diners. Others take up job roles at small food stands and focus on efficiency and friendly service. Additionally, servers can take on extra responsibilities to support the kitchen staff and restaurant managers with important tasks.

Primary Responsibilities For Servers

There are several responsibilities that a server can undertake at a restaurant. Below, we have discussed some of the key responsibilities. Scroll down!

Connecting With Guests

As a server, you will need to welcome guests when they enter the restaurant, lead them to their tables, and ensure they’re comfortable. Also, you will assist customers throughout their dining experience. Furthermore, servers will provide guests with the restaurant menu, explain the specials, answer questions about meal choices, and take orders.

Servers can also use their body language and communication skills to make guests feel welcome in the restaurant. Thereby making their experience a memorable one. In addition, they can recommend new and spectacular food or drink choices and help guests choose a meal that best suits them.

Coordinating With The Kitchen

Another responsibility of a server is to communicate with the kitchen staff and help them process food orders. As a server, you will need to take note of customer’s orders and input them into a computer system. Furthermore, you can use this input to prepare meals and accommodate special requests.

In case where there’s any delay, you’ll need to ask for updates concerning the status of meals and relay explanations to guests. Lastly, you must be in constant communication with the kitchen staff as they request and collect meals and deliver them to the guests.

Checking In With Diners 

Frequently checking in with diners will enable you to make sure that the diners have a positive experience. Servers might return to a table to refill water glasses, take new drink orders, or inquire whether the guests are enjoying their meals. Therefore, checking in with diners will allow servers to fix any small mistakes and keep customers satisfied all through. 

Oftentimes, servers take responsibility for several tables and use their organizational skills to monitor each table. As well as provide each guest with adequate attention. They also keep track by checking their tables to provide service and try to anticipate customers’ requests.

Assisting With Payment

Once the guests are done with their meals, servers come to their table and assist them as they pay the bill. They may have to explain the different payment options, offer a payment device, and help customers complete their transactions. Also, they can make changes to cash payments, process credit card payments, and help large groups to split their bills.

As a server, you will input payment information into the restaurant’s computer system to help managers track earnings. You will also handle tips from customers and might contribute these to a fund for all employees to share at the end of the evening.

Supporting Management 

Servers often assist the restaurant management with several tasks to ensure that the business succeeds. Meanwhile, they can take on extra roles like clearing or setting tables, washing dishes, or assisting bartenders. However, it will depend on what the managers or other members of staff require.

Also, they might have a daily meeting with the restaurant manager to determine which tables they can serve and to prepare for any special events. Servers adapt to the dynamic restaurant environment and take on additional tasks, as necessary.

Major Skills For Servers

As a server, there are several skills that you will use to succeed in your work. Below, we have compiled some of these important skills. Scroll down!

Physical Fitness 

As a server, you will be required to be on your feet for long hours. As such you will need to be physically fit to stay focused on your work while completing repetitive tasks. Servers spend a large proportion of their time walking around the restaurant attending to diners. Also, they usually make frequent trips between the dining area and the kitchen.

And may need to transport large trays holding many dishes to a table. Servers are expected to have good balance and coordination to transport drinks and avoid spillages as they place drinks on tables. So, when they have strong physical fitness, it’ll help them maintain the appearance of ease and professionalism while they move around the restaurant serving customers.

Communication

With communication skills, servers can relate to customers and listen to their requests. Oftentimes, servers make use of these skills to build rapport with customers and make them feel welcome in the restaurant. They also share information about the daily specials and answer diners’ questions about the meal ingredients, cooking methods, and prices.

Servers communicate with diners during their meal to ensure their satisfaction and correct any mistakes. They can communicate with customers to offer them a pleasant dining experience that exceeds their expectations. Servers also communicate with restaurant managers and kitchen staff to share any concerns and take instructions to improve their work.

Attention To Details 

When servers pay attention to detail, it allows them to take note of each customer’s order and remember their special requests. Some servers take orders from customers verbally and then relay them directly to the kitchen. While others just make use of a notepad or electronic device to record orders.

Furthermore, they pay attention to detail to note down orders precisely and avoid any mistakes or errors. They also remember to include special requests from customers with food allergies and ensure that the kitchen staff accommodates these requests. When you are attentive, it will enable you to remember the orders for each table and bring each meal to the correct table.

Multitasking

Multitasking helps servers to adequately complete several duties simultaneously while they assist customers. Servers often take responsibility for many tables of diners, and each of those tables might be at a different stage in their meal. A server might take an order from one group, bring a meal to another, and fill drinks for a third on a single trip through the restaurant. Multitasking helps servers concentrate on several duties and assist many tables at the same time.

Working Environment For Servers

Oftentimes, a lot of servers work in a restaurant, however, it can vary significantly depending on the type of restaurant and its location. While some servers can work at banquet halls or private clubs, others can take up job roles at special events like weddings. The working environment for servers typically involves plenty of customer interactions and communication with colleagues.

They spend a large amount of their time on their feet moving between the dining area and the kitchen. In addition, they might deal with challenging or demanding customers and will need to solve customer service issues themselves before consulting a manager.